Article I. Taxables Actables Limited are accountants and not tax or financial advisors. Taxables Actables Limited can only suggest or recommend the most appropriate solution.
Article II. Taxables Actables Limited shall not be liable for the actions, decisions or management of any company registered for the client.
Article III. Taxables Actables Limited requires payment in advance before providing services to a client.
Section 3.01 This section applies to customers paying monthly fees. Fixed payments are due monthly.
If a customer opts into monthly Company service charges during their billing period, the customer's first invoice and amount payable will be backdated to the start of the customer's current billing period, for example: if the customer's billing period is from 1st February to 31st January with a monthly charge of £49 and the customer's first payment is due on 31st April; the customer's first invoice and amount payable will be £147 (3 months x £49); and £49 per month thereafter.
Section 3.02 This section applies to customers paying monthly fees. If a customer elects to terminate their service during their fiscal year, no further monthly invoices will be issued from the date of written cancellation.
Section 3.03 This section applies to clients paying monthly fees. If a client cancels part way through their accounting year and wishes us to complete their accounting year, Taxables Actables Limited will either agree to continue monthly billing until the end of the accounting year or issue a final invoice by the end of the accounting year.
Section 3.04 This section applies to customers paying monthly fees. Monthly fees are collected by credit/debit card via Stripe, Direct Debit via GoCardless, or by a standing order set up by the customer.
Section 3.05 For balances overdue by more than 90 days, Taxables Actables Limited reserves the right to charge interest at 8% (national rate) above the base rate per annum until Taxables Actables Limited receives payment in full or receives correspondence from the client to resolve the situation. In such circumstances, Taxables Actables Limited also reserves the right to refrain from providing accounting services, which may, for example, result in late filing penalties being charged.
Article IV. If a client decides to use our services, Taxables Actables Limited will carry out identity checks in order to comply with its obligations under anti-money laundering regulations.
Section 4.01 The Client is required to provide two forms of identification, e.g., a passport and a driving license, to complete the Due Diligence check. Failure to provide the required documents will result in Taxables Actables Limited refusing to provide any accounting services.
Section 4.02 Documents may be sent:
via email,
via our website.
Article V. Taxables Actables Limited may hold client documents containing personal data.
Article VI. Taxables Actables Limited reserves the right to refrain from providing services to a client if the required documentation is not received.
Article VII. Taxables Actables Limited requires clients to provide, where necessary, all accounting records and related financial information necessary to compile the client's accounts. The client agrees to fully disclose all relevant information to us. Accounts will be approved by the client before Taxables Actables Limited submits any accounts or returns to HMRC or Companies House.
Section 7.01 The Client is responsible for ensuring that, to the best of the Client's knowledge and belief, financial information used for accounting purposes is reliable. The Client is also responsible for ensuring that the Company's business is conducted honestly and its assets are protected, and for establishing arrangements to deter and detect any fraudulent or other dishonest conduct.
Section 7.02 Customer is responsible for ensuring that the Company complies with the laws and regulations applicable to its business and for establishing arrangements to prevent and detect any non-compliance with laws and regulations.
Article VIII. Taxables Actables Limited reserves the right to refrain from providing customer service in the event of unlawful or unethical customer conduct that may negatively impact the operation or image of our company.
Article IX. Taxables Actables Limited is required to provide personal data to UK authorities, such as HMRC. It will not be shared with third parties without the client's prior consent.
Article X. The client may designate someone else, such as a spouse, to correspond with our accounting firm on their behalf. The client's written consent will be required. Please contact us for further information.
Article XI. Our partnership will be effective from the date Taxables Actables Limited receives your completed client registration form. Completion of the registration form constitutes acceptance of the Terms of Partnership.
Section 11.01 Either party may change or terminate our authorization to act on your behalf at any time without penalty, unless a monthly package is in effect.
Section 11.02 This section applies to customers paying monthly fees. The minimum contract term is 12 months (except where otherwise agreed in the contract).
Section 11.03 This section applies to customers paying monthly fees. If the customer cancels the contract before the minimum contract period has elapsed, the customer agrees to pay any necessary fees arising from the early termination. Such fees may include future monthly fees payable to Taxables Actables Limited until the minimum contract period has elapsed.
Section 11.04 This section applies to customers paying monthly fees. Notice of termination must be given in writing or by email.
Section 11.05 This section applies to customers paying monthly fees. No monthly payments will be refunded to the customer at any time and cannot be transferred, regardless of whether the customer has used our services or whether the customer's year-end procedures have been completed or not.
Article XII. Taxables Actables Limited will use its best endeavours to produce financial statements that accurately reflect the information provided by the client regarding its business affairs, but will not be liable for errors resulting from incorrect information provided by the client.
Article XIII. Taxables Actables Limited shall not be liable for any administrative errors.
Article XIV. Taxables Actables Limited is not responsible for the duration/delay of services provided by any UK office.
Article XV. If a client requires us to carry out additional work beyond the services included in their chosen package, Taxables Actables Limited will charge an additional fee appropriate to the work to be performed. This fee will be agreed by both parties before any work is undertaken.
Article XVI. Any liability arising from errors in the preparation of accounts, tax returns or any other work carried out is limited to the fee charged by Taxables Actables Limited for carrying out that work.
Article XVII. Taxables Actables Limited will retain all necessary records for a period of six years. They will then be disposed of.
Article XVIII. Taxables Actables Limited shall not under any circumstances be liable for any losses, penalties, surcharges, interest or additional tax liabilities due to HMRC, Companies House or any other body.
Article XIX. If, after Taxables Actables Limited has completed a client's tax return, the client requests changes to the work already carried out, the additional work will be quoted and the quote will be provided to the client. Taxables Actables Limited will liaise with HMRC on any changes required to the client's return and will prepare any amended returns that may be required.
Article XX. Taxables Actables Limited requires clients to submit their records to us in good time before any due dates. Taxables Actables Limited will send reminders from the client's tax year end date to ensure the client is aware that Taxables Actables Limited requires their records.
Article XXI. Where a client maintains its own accounting records, Taxables Actables Limited expects to receive the records in an agreed state.
Section 21.01 Taxables Actables Limited will take samples to check that the accounting records have been properly prepared.
Section 21.02 Taxables Actables Limited will not check every single entry in the ledger or invoice provided.
Section 21.03 Taxables Actables Limited will draw the client's attention to anything that appears to be incorrect and will await the client's instructions as to how to proceed before proceeding with the client's engagement.
Section 21.04 If a client wishes us to correct any accounting errors, Taxables Actables Limited will provide a cost for agreement by the client before any work is carried out.
Article XXII. If, after Taxables Actables Limited has completed its accounting services for a client, the client requests any amendments to the work already carried out, the client will receive a quote for the additional work.
Article XXIII. When Taxables Actables Limited quotes a price for bookkeeping, it is based on the client's estimate of the volume of business transactions the client undertakes monthly.
Section 23.01 If Taxables Actables Limited determines that the volume of transactions is greater or less than originally estimated, this will result in the monthly fee being increased/reduced to reflect the true volume of transactions.
Section 23.02 Taxables Actables Limited will always notify you of any changes to its accounting fees.
Article XXIV. If the client sends us documents in paper form, they must be presented to us in chronological and generally ordered order.
Section 24.01 Where the organisation of a client's records requires a significant amount of time, Taxables Actables Limited may charge an additional hourly rate for the additional work.
Article XXV. Taxables Actables Limited reserves the right to increase fees for clients who 'overuse' our services to ensure that the business relationship remains profitable.
Section 25.01 This policy is primarily enforced against clients who spend our accountants' time on unnecessary requests, an 'unreasonable' number of questions or inquiries unrelated to accounting or the services offered by Taxables Actables Limited.
Section 25.02 This rule also applies if the workload for the services performed is significantly greater than standard.
Section 25.03 Taxables Actables Limited recognises that new clients will require more help and advice when they first start using our services or if they are new to accounting, and Taxables Actables Limited takes this into account.
Article XXVI. The assistance and advice included in the client's chosen package relates to the services the client has engaged us to provide. For specialist advice or advice on topics outside the client's chosen services, Taxables Actables Limited may charge a reasonable fee, which would be related to the work performed and will be agreed by both parties before any work is undertaken.
Article XXVII. Services of providing a registration address for the company.
Section 27.01 The address provided is: 148 Ibsley Gardens, London, SW15 4NG.
Section 27.02 The service is payable in advance (unless otherwise agreed) and is valid for one year. After one year, the service must be renewed or terminated and the address changed.
Section 27.03 If it is necessary to change the provided address to another address, the customer will be informed in advance, instructed on the available options and will decide on the next steps.
Section 27.04 Taxables Actables Limited will handle your official correspondence unless you instruct us otherwise. Taxables Actables Limited will:
sent scans of official documents,
informed about priority lists,
did not inform about regular mail.
Section 27.05 Unofficial shipments may be scanned or forwarded to the customer upon request. Additional fees may apply.
Section 27.06 Administrative services related to address management and correspondence may be performed through one of our trusted subcontractors.
Section 27.07 We will always take reasonable and practical steps to ensure that all correspondence received on your behalf is dealt with accurately and efficiently, and that mail is handled in accordance with your specific instructions. However, we, our employees and subcontractors, will not be liable in connection with the services provided, nor for any loss or damage suffered by you, whether money, valuables, or business losses, however caused. Taxables Actables Limited is not liable for any direct or indirect loss arising from the use of this service.
Section 27.08 Any arrangements for routine sending or faxing of messages and/or mail are made solely at your own risk. We will not be liable for any non-delivery of messages and/or mail.
Section 27.09 Mail will be retained for at least 30 days from receipt. Unless the customer requests it be scanned or forwarded, it will be disposed of.
Section 27.10: We are not responsible for packages sent to the address provided; it is for mail handling purposes only. We will notify you if your package is received at our address. An additional storage fee may apply. If you do not collect your package within 30 days, it may be safely disposed of, unless you have agreed otherwise with us.
Article XXVIII. Taxables Actables Limited is not responsible for lost or damaged shipments by postal operators or courier companies.
Article XXIX. Taxables Actables Limited stipulates that the address service provided is valid only for legal entities – e.g., limited companies. It is prohibited to use the provided address by individuals or for self-employment purposes.
Article XXX. The privacy policy is an integral part of the terms of cooperation.
Article XXXI. These terms and conditions may change from time to time. In the event of significant changes, the customer will be notified.
Article XXXII. The cookie policy is an integral part of the terms of cooperation.