Service Agreement Terms and Conditions
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If you use "this website" you agree to be bound by these terms and conditions.
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1. Background and Definitions
1.1 This Website is designed and hosted on behalf of SJK Tax Limited (company number 06322537) who provide some of the information which is on this Website.
1.2 In these terms and conditions: "SJK" means SJK Tax Limited whose registered office is 162 Market Street, Droylsden, Manchester, M43 7AA.
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2. Access to the Website and content
2.1 The information provided on the Website is not in any way an invitation or recommendation to buy any products or services featured and you should seek appropriate independent advice.
2.2 SJK will endeavour to allow uninterrupted access to the Website, but access to the Website may be suspended, restricted or terminated at any time.
2.3 SJK assumes no responsibility for the contents of any other websites to which the Website has links.
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3. Intellectual Property
3.1 The copyright in the material contained in the Website, text and graphics, and their selection and arrangement, and all software compilations, underlying source code and software (including applets) belongs to SJK or the providers of such information. All rights are reserved. None of this material may be reproduced or redistributed without our written permission. You may, however, download or print a single copy for your own non-commercial off-line viewing.
3.2 Product and company names mentioned on this website may be the trademarks or registered trademarks of their respective owners.
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4. Exclusions of liability
4.1 SJK uses reasonable endeavours to ensure that the data on the Website is accurate and to correct any errors or omissions as soon as practicable after being notified of them. SJK does not monitor, verify or endorse information submitted by third parties for posting on the Website and you should be aware that such information may be inaccurate, incomplete or out of date. To the extent permitted by applicable law, SJK disclaims all warranties and representations (whether express or implied) as to the accuracy of any information contained on the Website. SJK does not guarantee that the Website will be fault free and neither will accept liability for any errors or omissions.
4.2 Due to the nature of electronic transmission of data over the internet, and the number of users by whom data is posted on to the Website, any liability SJK may have for any losses or claims arising from an inability to access the Website, or from any use of the Website or reliance on the data transmitted using the Website, is excluded to the fullest extent permissible by law. In no event shall SJK be liable for any loss of profit, revenues, goodwill, opportunity, business, anticipated savings or other indirect or consequential loss of any kind in contract, tort (including negligence) or otherwise arising out of use of the Website, save where such liability cannot be excluded by law.
4.3 SJK does not give any warranty that the Website are free from viruses or anything else which may have a harmful effect on any technology.
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5. Exclusion of liability for suppliers' goods and services
5.1 You may obtain services from the organisation following your use of this Website. SJK does not accept any liability for any such services. Any services are provided by the organisation over whom SJK has no control and you should satisfy yourself that you wish to purchase their services before contracting with the organisation. The organisation's standard terms and conditions are in their engagement letter which should be provided to you by the organisation and you should check that you agree to those terms and conditions before ordering any services and goods.
5.2 SJK promotes a number of suppliers on the Website and offers you the opportunity to buy goods and services from those suppliers through the Website. SJK can accept no liability for any goods or services provided by third party suppliers. Any goods or services which are not stated to be provided by SJK Tax Ltd are provided by third parties over whom SJK does not have control and you should satisfy yourself that you wish to purchase those goods or services before contracting with the supplier. The suppliers will be supplying on their own standard terms and conditions and you should check that you agree to those terms and conditions before placing an order.
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6. User name and password
6.1 On registering with this Website, you are issued with a user name and password which must be used in order to access certain restricted parts of the Websites. The user name and password are personal to you and are not transferable.
6.2 Your name and password are the methods used by SJK to identify you and so are very important. You are responsible for all information posted on the Website by anyone using your user name and password and any payments due for services accessed through the Website by anyone using your user name and password. Any breach of security of a user name and password should be notified to SJK immediately.
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7. Fees and Payment
7.1 Fees are charged on an hourly basis depending on the charge rates of the person(s) doing the work. Unless a fixed fee quote is requested by you upfront we will invoice based on time spent completing the work. Our hourly rates are available upon request.
7.2 You shall pay within 14 days of receipt of an invoice charges incurred by you at the rates in effect when such charges are incurred. You shall also pay all applicable taxes related to charges made for the use of the Website at the same time.
7.3 If you fail to pay within the time stipulated above, SJK shall be entitled to charge you interest at 3% above the base rate at the relevant time of NatWest Bank. Such interest shall accrue daily and be compounded monthly. In addition, SJK may suspend your access to and use of the Website.
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8. Data protection
8.1 SJK is committed to protecting your privacy. SJK will collect and use information supplied by you and other users of the Website to improve the Website and personalise your experience when you visit the Website. SJK may also use it to tell you about changes in our services or about features SJK thinks you'll find interesting. SJK does not sell, trade or rent your personal information to others. SJK may share the information with the organisation. By registering with SJK, you are deemed to have consented to use of personal information for these purposes. However, you can tell SJK not to deal with your personal information in these ways in the future by simply send an e-mail message to [email protected].
8.2 Under the General Data Protection Regulation SJK follows strict security procedures in the storage and disclosure of information which you have given SJK, to prevent unauthorised access (see Privacy Policy below).
8.3 You may edit your personal information at any time.
8.4 We are registered with the Information Commissioners Office (www.ico.org.uk) under the organisation name SJK Tax Ltd, registration number ZA374660.
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9. Cookies
9.1 A cookie is a small text file written to your hard drive that contains information about you. Cookies do not contain any personal information about users.
9.2 The website provider (Wix) uses cookies to personalise your experience of the Website. Most web browsers allow you to control how cookies are accepted by adjusting your web browsers settings. If you set up your browser to reject the cookie, you may still use the Website.
9.3 Services delivered via the website such as video or embedded content from external providers may also place cookies on your machine (computer).
9.4 If you register or login to the website you are deemed to be accepting these terms and conditions and consenting to the website placing cookies on your machine (computer).
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10. Termination
10.1 SJK may terminate your access to the Website and the services within them on not less than three days' written notice to you.
10.2 All disclaimers, indemnities and exclusions in these terms and conditions shall survive termination of your access to either of the Website for any reason.
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11. General
11.1 If any provision of these terms and conditions is held to be unlawful, invalid or unenforceable, that provision shall be deemed severed and the validity and enforceability of the remaining provisions of these terms and conditions shall not be affected.
11.2 SJK may modify these terms and conditions at any time by publishing the modified terms and conditions on this Website. Any modifications shall take effect 3 days after posting on this Website.
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12. Governing law
12.1 These terms and conditions are governed by and to be construed in accordance with English law.
12.2 Any disputes shall be subject to the exclusive jurisdiction of the English courts.
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Our Links Disclaimer
All links made available are provided as a convenience to our users. We do not have control, exercise no responsibility and make no representations regarding the accuracy or any other aspect of the content/information found or used on visiting any of third party website. The provision of a link to a third party website should not be considered as an express or an implied endorsement of any content/information, products/services that may be available to you, or through, the third party.
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Our Privacy Statement
We do not collect any personal information about website users other than that facilitated by the use of "cookie" technology. "Cookies" are designed to enhance your online visit and permit you to access the full service within the website.
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Log Files
We use IP addresses to analyse trends, administer the site, track user's movement, and gather broad demographic information for aggregate use.
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Google Analytics
This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how Users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
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Surveys & Contests
From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose any information requested. Information requested may include contact information (such as name and delivery address), and demographic information (such as postcode, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the functionality of the site.
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Security
This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, your information is protected both online and off-line.
When our message form asks users to enter sensitive information (such as name and address), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our message form, the lock icon on the bottom of Web browsers such as Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, as will be the case for most of the time that a user is browsing the web.
If you have any questions about the security at our website, you can send an email to [email protected]
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Correcting/Updating Personal Information
If a user’s personally identifiable information changes (such as your postcode), or if a user no longer desires our service, we will endeavour to provide a way to correct, update or remove that user’s personal data provided to us. This can be done by sending an email to [email protected]
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Notification of Changes
If we decide to change our privacy policy, we will post those changes on this page so our users are always aware of the information we collect and how we use it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.
If you register as a user of the website you will be asked for some basic information. Please note that registration is not required for all areas of the website, however we do encourage you to register in order to gain full access to the website content/information and online services. There are technological and operational security systems in place that provide protection for personally identifiable information from loss or misuse.
Where links are provided to other websites it should be noted that they are not and cannot be governed by our Privacy Statement. We cannot guarantee your privacy when you access other websites through any link provided on this website.
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Privacy Policy
SJK takes the protection of your privacy very seriously. We will only use your personal information to deliver the services you have requested from us, and to meet our legal responsibilities.
How do we collect information from you?
We obtain information about you when you engage us to deliver our services and/or when you use our website, for example, when you contact us about our services.
What type of information do we collect from you?
The personal information we collect from you will vary depending on which services you engage us to deliver. The personal information we collect might include your name, address, telephone number, email address, your Unique Tax Reference (UTR) number, your National Insurance number, bank account details, your IP address, which pages you may have visited on our website and when you accessed them.
How is your information used?
In general terms, and depending on which services you engage us to deliver, as part of providing our agreed services we may use your information to:
contact you by post, email or telephone
verify your identity where this is required
understand your needs and how they may be met
maintain our records in accordance with applicable legal and regulatory obligations
process financial transactions
prevent and detect crime, fraud or corruption
We are required by legislation, other regulatory requirements and our insurers to retain your data where we have ceased to act for you. The period of retention required varies with the applicable legislation but is typically five or six years. To ensure compliance with all such requirements it is the policy of the firm to retain all data for a period of seven years from the end of the period concerned.
Who has access to your information?
We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.
Any staff with access to your information have a duty of confidentiality under the ethical standards that this firm is required to follow.
Third Party Service Providers working on our behalf
We may pass your information to our third party service providers, agents, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf, for example to process payroll or basic bookkeeping. However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own purposes.
Please be assured that we will not release your information to third parties unless you have requested that we do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention and detection of crime, fraud or corruption.
How you can access and update your information
Keeping your information up to date and accurate is important to us. We commit to regularly review and correct where necessary, the information that we hold about you. If any of your information changes, please email or write to us, or call us using the ‘Contact information’ noted below.
You have the right to ask for a copy of the information SJK holds about you.
Security precautions in place to protect the loss, misuse or alteration of your information
Whilst we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.
Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given, or where you have chosen, a password which enables you to access information, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Your data will usually be processed in our offices in the UK. However, to allow us to operate efficient digital processes, we sometimes need to store information in servers located outside the UK, but within the European Economic Area (EEA). We take the security of your data seriously and so all our systems have appropriate security in place that complies with all applicable legislative and regulatory requirements.
Your choices
We may occasionally contact you by [post / email / telephone] with details of any changes in legal and regulatory requirements or other developments that may be relevant to your affairs and, where applicable, how we may assist you further. If you do not wish to receive such information from us, please let us know by contacting us as indicated under ‘Contact information’ below.
Your rights
Access to your information: You have the right to request a copy of the personal information about you that we hold.
Correcting your information: We want to make sure that your personal information is accurate, complete and up to date and you may ask us to correct any personal information about you that you believe does not meet these standards.
Deletion of your information: You have the right to ask us to delete personal information about you where:
you consider that we no longer require the information for the purposes for which it was obtained
you have validly objected to our use of your personal information - see ‘Objecting to how we may use your information’ below
our use of your personal information is contrary to law or our other legal obligations
[we are using your information with your consent and you have withdrawn your consent - see ‘withdrawing consent to use your information’ below].
Restricting how we may use your information: In some cases, you may ask us to restrict how we use your personal information. This right might apply, for example, where we are checking the accuracy of personal information about you that we hold or assessing the validity of any objection you have made to our use of your information. The right might also apply where there is no longer a basis for using your personal information but you do not want us to delete the data. Where this right is validly exercised, we may only use the relevant personal information with your consent, for legal claims or where there are other public interest grounds to do so.
Objecting to how we may use your information: Where we use your personal information to perform tasks carried out in the public interest then, if you ask us to, we will stop using that personal information unless there are overriding legitimate grounds to continue. [You have the right at any time to require us to stop using your personal information for direct marketing purposes.]
Changes to our privacy notice
We keep this privacy notice under regular review.
This privacy notice was last updated on 24 May 2018.
Complaints
We seek to resolve directly all complaints about how we handle your personal information but you also have the right to lodge a complaint with the Information Commissioner’s Office quoting our organisation name SJK Tax Ltd and registration number ZA374660.
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone - 0303 123 1113 (local rate) or 01625 545 745
Website: https://ico.org.uk/concerns
