1. Introduction and Acceptance
These Terms of Service ("Terms") govern your use of services provided by Legacy Accountancy Solutions ("we", "our", "us", "the Company"), a professional accounting and business advisory firm operating in the United Kingdom.
Company Details:
Legacy Accountancy Solutions
Unit 2, 411-413 Katherine Road, London E7 8LT, United Kingdom
Email: [email protected] | Phone: 02036337859
By engaging our services, accessing our website, or entering into any agreement with us, you ("Client", "you", "your") agree to be bound by these Terms.
2. Services Provided
Professional Services
Business Advisory
• Secretarial services
• Business planning
• Secretarial services
• Finance assistance
Accounting Services
• Book-keeping
• Annual accounts
• VAT returns
• Payroll services
Taxation Services
• Corporation tax
• Personal tax returns
• CIS contractors
• Tax investigations
Service Standards
All services are provided in accordance with UK professional accounting standards
We maintain professional indemnity insurance as required by law
Services comply with HMRC, Companies House, and other regulatory requirements
Free initial consultation is provided to assess your needs
3. Client Responsibilities
Information Provision
Clients must:
Provide accurate, complete, and timely information
Maintain proper records and documentation
Respond promptly to requests for information
Notify us immediately of any changes affecting your affairs
Comply with all applicable laws and regulations
Payment Obligations
• Payment terms are typically 30 days from invoice date
• Late payment charges may apply as per our fee schedule
• We reserve the right to suspend services for overdue accounts
• All fees are exclusive of VAT unless otherwise stated
4. Professional Standards and Compliance
Regulatory Compliance
We operate under the following professional standards:
Association of Chartered Certified Accountants (ACCA) standards
Money Laundering, Terrorist Financing and Transfer of Funds Regulations 2017
UK GDPR and Data Protection Act 2018
Professional Conduct in Relation to Taxation (PCRT)
Anti-Money Laundering
Important: We are required by law to verify client identity and report suspicious activities. We may request identification documents and proof of address before commencing services.
5. Confidentiality and Data Protection
Professional Confidentiality
We maintain strict confidentiality regarding all client information, subject to legal and regulatory disclosure requirements. This includes:
Professional privilege under accounting standards
Secure handling and storage of all client data
Limited access on a need-to-know basis
Compliance with UK GDPR requirements
Disclosure Exceptions
We may disclose information when:
Required by law or court order
Requested by regulatory authorities (HMRC, Companies House)
Necessary to prevent fraud or illegal activities
Authorized by client consent
6. Limitations of Liability
Important Liability Information
Our liability is limited as follows, subject to applicable UK law:
• Total liability limited to £1,000,000 per claim (covered by professional indemnity insurance)
• No liability for consequential, indirect, or special damages
• Liability limited to direct losses arising from our negligence
• Claims must be brought within 6 years of the act or omission
Exclusions
We are not liable for:
Losses arising from client's failure to provide accurate information
Changes in law or regulation after advice is given
Third-party actions or decisions
Force majeure events beyond our reasonable control
Technology failures or cyber security incidents (subject to our reasonable care)
7. Fees and Payment Terms
Fee Structure
Fixed Fees
Agreed upfront for specific services like secretarial services, annual accounts, and tax returns.
Hourly Rates
Applied for advisory work, complex matters, and ad-hoc services based on seniority and expertise required.
Payment Terms
Invoices are payable within 30 days of issue
Late payment interest charged at 8% above Bank of England base rate
We reserve the right to suspend services for overdue accounts
All prices exclude VAT unless otherwise stated
Payment methods: Bank transfer, cheque, or approved payment platforms
8. Termination
Termination by Client
You may terminate our services at any time by giving 30 days' written notice. You remain liable for all fees incurred up to the termination date.
Termination by Us
We may terminate services immediately if:
Fees remain unpaid after 60 days
You fail to provide necessary information or cooperation
We identify a conflict of interest that cannot be resolved
We suspect illegal activity or money laundering
Professional standards require us to cease acting
Post-Termination
• We will provide reasonable assistance with transition to new advisors
• Client records will be retained as per our retention policy
• Outstanding fees remain payable
• Confidentiality obligations continue indefinitely
9. Dispute Resolution
Internal Complaints Procedure
If you have a complaint, please contact us immediately. We have an internal complaints procedure designed to resolve issues quickly and fairly.
External Resolution
If internal resolution fails, you may:
Refer the matter to our professional body's complaints procedure
Contact the Financial Ombudsman Service (for eligible complaints)
Pursue legal action through UK courts
Consider alternative dispute resolution methods
10. General Provisions
Governing Law
These Terms are governed by English law and subject to the exclusive jurisdiction of the English courts.
Changes to Terms
We may update these Terms periodically. Significant changes will be communicated to existing clients with reasonable notice.
Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
11. Contact Information
For questions about these Terms or our services, please contact us:
Legacy Accountancy Solutions
Unit 2, 411-413 Katherine Road
London E7 8LT, United Kingdom
Email: [email protected]
Phone: 02036337859
Business Hours: Mon-Fri 9AM-6PM, Sat 9AM-1PM
