Index
General Terms and Conditions
1 - Definitions
2 - Information within our
website.
3 - Updates and Changes
4 - Exclusion of liability to you
from the use of the website
5 - Copyright and Trademarks
6 - Supply of products and services
through our website
7 - Username and Password
8 - Data Protection
9 - Transactions with
Professional Intermediaries
10 - Cookies
11 - Terminating the use of the
website
12 - General
13 - Notices to be given by
either party
14 - Governing Law and
Jurisdiction
Specific Terms and Condition
1 - Limitation of Liability
2 - Ordering
3 - Address Use
4 - Future Formations
5 - Timeframe of Incorporation
6 - Refund and Cancellation
Policy
7 - Services provided by Third
Parties
8 - Post and Parcels
10 - Prices of goods and services
11 - Incorporation of General
Terms and Conditions
12 - Complaints Process
13 - Use of your address on
Google
14 - Squatters
General
Terms and Conditions
1.
Definitions
The following
definitions apply:
a) we” or “us” or “our” or “ourselves” refers to Future
Formations Limited.
b) Customer” refers to the person (including corporate
entities or any other legal person) that we are going into a service agreement
with.
c) General Terms and Conditions” refers to these terms
and conditions
d) Specific Terms and Conditions” refers to the specific terms and conditions tailored to cover any product or service that you may
purchase through the website, and which take priority over these General Terms
and Conditions to the extent of any conflict between them.
e)
Web
site” “Website” or “Site” means the website you were browsing when you clicked
on a link to these General Terms and Conditions, including all subsidiary pages.
2. Information within our website.
a)
Whilst
we take all sensible consideration to guarantee that the website’s data is
precise and accurate; we make no portrayals, guarantees or endeavours about any
of the information or materials are given on the website (counting, without
constraint, any as to quality, exactness, fulfilment, or dependability).
b) All and/or any information
provided within the website is for informational purposes only and does not
represent legal, accounting, or professional advice and therefore must not be
relied on as such. You should arrange advice from a qualified professional
before acting in reliance or purchasing any product(s) or service(s) from our website.
3. Updates and Changes
a)
This
website is being updated and continuously improved. We have the right to remove
or change, whether temporarily or permanently, any part of the website without
prior notification or notice to you. You confirm that we are not liable for any
changes or removals.
b)
It is your responsibility as a customer to check if there are any changes
to our policies, product(s) or service(s). We may make these changes at any
time.
4. Exclusion of liability to you from the use of the website
a) Any liability to you that may arise from your
access to and utilisation of the website, whether due to negligence, breach of
duty or otherwise is excluded to the maximum degree permitted by law.
b)
We give no warranty that the website functioning
will be error-free or uninterrupted and will correct these. We will not be held
liable for viruses or anything else which may be deemed as harmful or
destructive whilst on our website.
c)
We are not
liable for any content on other websites that we may choose to link to our
website for your convenience. As the customer, you must ensure you read all
policies regarding said third party websites as well as understanding that the
said third party websites and policies do not reflect our own policies or
beliefs.
d)
Nothing shall
construe nothing in these General Terms and Conditions to exclude or limit ourselves’ liability for death
or personal injury as a result of our negligence or that of its employees or
agents.
5. Copyright and Trademarks
a)
The
copyright in all materials on the website, including their design, layout,
text, graphics, photographs and the source code and programming belong to their
respective owners. Trademarks (whether registered or not), company names, and
so forth are their respective owner’s property.
b)
You are authorised to see and temporarily store Website
pages and their content in your browser’s temporary cache, and to print out for
reference a solitary duplicate for non-commercial purposes and off-line review.
You may not sell, resell, or exchange anything available from the website,
including any product(s) or service(s).
6. Force Majeure
a)
We will not
be held liable for any delays or failure to perform any of our obligations in
the case of any circumstances outside of our control, including but not limited
to, strikes, walkouts, war, fire or failure of any communications, telecommunications,
or a computer system. You agree that we will be entitled to a reasonable
extension of our obligations to you (to the extent we owe any such obligations)
should a Force Majeure event occur?
b)
In the case
of a Force Majeure, we will notify you of any changes as soon as possible.
c)
We rely on
third parties to deliver your mail and parcels and cannot be held responsible
for any delays before the said items reach our office.
7. Username and
Password
a)
To access
your Future Formations Limited portal, we will issue you with a username and
password. It is your responsibility to ensure your password remains
confidential. You agree that we will not be held liable for any loss and/or
damages you/we may incur as a breach of this clause.
8. Data Protection
a)
We take our obligation for confidentiality and protection of your data very seriously. For
more information on how we handle, store, process, and retain your data, please
read our GDPR Policy.
b)
When requesting a referral to one of our partners, you
agree that we can provide them with personal data to process your request. This
data will consist of Company name, personal name, telephone number, email
address and your personal/business address. This information is only passed
over for the process of the referral and no other purpose. If you do not
authorise this data to be issued to our referral partner, we ask that you do
not request for a referral to be sent.
9. Transactions
with Professional Intermediaries
a)
You will
guarantee that you have all necessary suitable consent and notification in
place to enable legitimate and lawful transfer of the Personal Data to us for
the term and purpose of the service agreement. You consent to give us such
evidence as we require to ensure compliance with these necessities and,
further, to indemnify us concerning all and any liabilities, punishments,
fines, grants or expenses emerging from your resistance to these
requirements.
b)
Transactions
with customers buying a product or service on
behalf of somebody else needs to be compliant with the data protection
legislation. We process data in compliance with our Privacy Policy.
c)
You consent
to indemnify us for all liabilities, punishments, fines, grants, or expenses emerging
from your resistance to these requirements.
d)
You consent
to your data being shared with third parties if you choose our referral scheme.
You can find a full list of our offers on our Referral page. It is your
responsibility to read and understand how the company will be handling your
data; this will be advertised on their website.
10. Cookies
a)
Our full
Cookie Policy is available here. (hyperlink)
11. Terminating the
use of the website
a)
We have the
exclusive right to either cancel or withhold your right to have access or
explore the site at any point in time without previous knowledge and without
elaboration for our actions.
b)
If Future
Formations believe you have violated or acted inconsistently with any of these
terms, we are able to terminate your use of the website with no prior
notification to you. Upon such termination, you must remove our address from
all marketing, websites, and Companies House if applicable. Any mail received
in the office for you or your company will be returned to sender and you may be
charged. Your right to use of the website will also immediately cease.
c)
You agree
that any termination of your access to or use of the Site may be effected
without prior notice and that Future Formations may immediately inactivate your
password and user name
d)
You agree
that Future Formations, and their respective employees, not be liable to you or
any third party for any termination of your access to the Site or to any such
information or files, and shall not be required to make such information or
files available to you after any such termination.
12. General
a)
In the event
of a contradiction between General and Specific terms and conditions regarding
the purchase of product(s) and service(s), Specific terms and conditions will
overrule.
b)
Any person who is not a direct party to any the agreement covered by these General Terms and conditions cannot have any right
under the Contracts (Rights of Third Parties) Act 1999 to enforce any term in
the agreement.
13. Notices
a)
This clause
applies where these General Terms and Conditions or the Specific Terms and
Conditions provide expressly or by implication for the service of notices.
b)
Any notice
required to be given under our agreement with you or in connection with the
matters contemplated by it shall, except where otherwise specifically provided,
be in writing in the English language.
Any such notice shall be
addressed to the usual business address of the other party and maybe:
a)
Personally
delivered, in which case it shall be deemed to have been given upon delivery at
the relevant address if it is delivered not later than 17.00 hours on a
Business Day, or, if it is delivered later than 17.00 hours on a Business Day
or at any time on a day which is not a Business Day, at 08.00 hours on the next
Business Day; or
b)
If within
the United Kingdom, sent by first class pre-paid post, in which case it shall
be deemed to have been given two Business Days after the date of posting; or
c)
If from or
to any place outside the United Kingdom, sent by pre-paid airmail, or by air
courier in which case it shall be deemed to have been given seven Business Days
after the date of posting in the case of airmail or two Business Days after
delivery to the courier, in the case of air courier;
d)
Sent by
electronic mail, in which case, it shall be deemed to be given when received
but subject to the same provisions regarding receipt after 17.00 hours as apply
to notices sent by Facsimile.
e)
Any notice
required to be given under the service agreement shall be in writing to our
email [email protected]
14. Governing Law
and Jurisdiction
a)
Your use of
the website and the purchase of our product(s) and/or service(s) are governed
by the laws of England and Wales and the English courts will have exclusive
jurisdiction over any dispute airising from the use or purchase of said
product(s) and/or service(s) from our website.
Specific Terms and Condition
1. Limitation of
Liability
a)
By
purchasing an order for Future Formation you are giving us the right to file
with Companies House on behalf of the business and/or person.
b)
You agree
that any errors made are your responsibility. As a result of these errors, you
understand that your application may be rejected by Companies House and any mistakes
that need correction will be payable by you.
c)
You
understand that where you
select a company name as the customer for registration for whatever reason, we
warrant only that we will make an application to the Registrar of Companies to
register that name. The Registrar accepts it based on the view that it will not
conflict with any other company’s name at that time of registration on the
Registrar.
d)
Our liability regarding all or any claims arising in
or out of connection with your use of our website shall not exceed an amount
equal to the amount payable by you to us.
2. Ordering
a)
Any orders
placed through this website are deemed ‘offers’, and we can choose to reject
your offer for services with us without any reasoning to you. We reserve this
right at our discretion and can deny users access to our website and services.
b)
It is your
responsibility as the customer to read, understand and choose the correct
product(s) and/or service(s). If you are still unsure, we urge you to contact
us by email at [email protected] or by phone at 02077818033 during our usual office hours 9 am - 5
pm Monday to Friday (excluding bank holidays) before completion of purchase.
Whilst we aim to reply to all queries promptly, we cannot guarantee to do so in
every instance. In this case, we urge you to seek further information about what
services will be best suited for your needs.
c)
The Money
Laundering regulates and Terrorist Financing Regulations 2019 and Transfer of Funds Regulations 2017 (“MLR 2017”). And by
accepting these Specific Terms and Condition, you are authorising us to
undertake that Future Formations Limited may check the details you supply
against any particulars on any database (public or otherwise) to which they
have access.
d)
As a company
service provider, we have a responsibility to regularly check on companies that
have a service(s) with us. In the case that we uncover information that we find
to be fraudulent, illegal or unethical, we reserve the right to terminate your
service agreement without refund and to report this to the relevant authority.
e)
We will ask
you to provide identification and proof of address in the form of a valid photo
ID from the following: Passport, Photocard Driving Licence or National Identity
card; as well as a document from the following: Utility Bill (Gas, Electric or
Water), Telephone bill (Mobile phone bills are not accepted), Council Tax Bill,
Bank/ Building Society Statement, TV Licence, HM Revenue and Customs
Letter/Notice of Coding or a Letter from Benefits Agency, dated within the past
three months to confirm and validate your identity.
f)
We also ask
you to fill out information regarding your company’s activity to ensure we are compliant
with The Money Laundering regulates and Terrorist Financing Regulations 2019 and
Transfer of Funds Regulations 2017 (“MLR 2017”). Until these checks have been
completed, you are not permitted to use our address and your service(s) will
not become active until we receive approval of this. If you fail to uphold,
deny or refuse our compliance checks, we have the right to decline your offer
to use our service(s). If we do not receive the evidence/documentation needed
to complete our ID checks, we will cancel your service, and you could be
charged an administration fee of £50.00.
3. Address Use
a)
We offer the following address services: Registered
Office Address, Officers Address, London Trading Address and Non-Business Address
Service.
b)
This address
is Virtual and not your physical address.
c)
We will give you a unique suite number that must go
on to all your mail; as shown below. Failure to do this will delay the
processing of your mail when received.
This address is Virtual and not
your physical address.
Company
name / Your Name
Unique
Customer number
4
Cochrane House
Admirals
Way
Canary
Wharf
London
E14 9UD
d)
We reserve
the right to file the statutory forms shall include, but not be limited to, the
following: AP01, AP02, AP03, AP04, RP02A, RP07, TM01, TM02, SH01, AD01, AD02,
CH01 and CH02.
e)
You agree
not to use our address for any illegal, defamatory, immoral, or obscene purposes. If you do so, we
are within our rights to terminate your service agreement immediately without
refund.
f)
You are not able to use the London Trading Address
service on Companies House as your Registered Office Address. This service is only for general and business letters (letters and
parcels from clients, banks, etc.). If we receive any Companies House mail addressed to your London Trading
Address, we will send you an immediate invoice for payment to release the
letter to upgrade your service.
g)
If you purchase a Registered Office Address, you are
only permitted to receive Government mail (Companies
House, HMRC, Government Gateway, Pensions fund, ICO, IPO and The Office of
National Statistics) and is
for use on Companies House only. No general/business mail is included, and if
we do receive any General mail addressed to you/your company, we will send you
an invoice for payment to release the letter and upgrade your service.
h)
You will fully indemnify the Address Provider
against any expenses, costs, claims, damages or penalties incurred by the
Address Provider, in connection with this agreement. However, occasioned,
including defamation, suing or being sued due to the breach committed by you or
any third parties.
i)
When you purchase any of our address services, you give
us permission to receive, sort, handle and forward your mail. You agree that we
will not be held liable by any Losses,
damage, or delay in the processes of receiving, sorting, handling, and
forwarding your mail. We recommend that you file for electronic mail for both
HMRC and Companies House.
j)
We do not accept any liability should the company be
struck-off and/or removed from the Register. Following the cancellation or the
expiry of the services you agree to take under this agreement should the company
fail to meet statutory requirements following our actions to file the requisite
forms to notify the termination of such services.
k) For renewable services, it is your responsibility to understand
how long and when your service expires. If we do not receive payment from you
within five working days after your service has expired, we will send you an
email with a notice stating that you have to remove our address from Companies
House (for the registered office and officers address). We also reserve the
right to complete an RP07 to Companies House to announce that the service is no
longer valid and that our address is being used without permission. This can
lead to your business being struck-off.
l)
We do not hold
or store any post in our office; any mail we receive will be scanned to you. If
we receive unscannable mail for you, we will post this to your forwarding
address using your postage funds or we will charge the debit/credit card on
your account.
4. Future Formations
a)
By
purchasing an order for Future Formation with us, you are giving us the right
to file with Companies House on behalf of the business and/or person.
b) We are a specialist online formation
agent, and we may use electronic filing facilities available from the Registrar
of Companies.
c) Once we receive electronic
confirmation of incorporation from Companies House, we will automatically send
you a confirmation email with pdf incorporation documents attached.
5.
Timeframe of Incorporation
a)
We aim to
incorporate your company within 3 – 8 working hours, once the compliance checks
have been completed. We will not be held liable for going over this time frame.
b)
The Same Day
Formation Service is considered fulfilled when Companies House issue an
official response, either at www.companieshouse.gov.uk or via our website, to a
user’s formation request on either;
c)
The same
business day for a completed formation request submitted to Companies House before
2 pm on that same business day; or the next business day for a completed
formation request submitted on a non-business day, or after 2pm on any business
day.
d)
For the
avoidance of doubt, a formation request is not considered a ‘completed
formation request’ until all pending actions and requirements have been
fulfilled, and where necessary approved by us, and the registration has been
successfully transmitted to Companies House.
e)
The Same-Day
Company Formation Service does not guarantee your completed formation request
will be successful but rather guarantees an official response to your completed
formation request from Companies House approving, rejecting, or otherwise
referring to your request.
6. Refund and
Cancellation Policy
Where no customer actions have
taken place for package purchase, and specifically, no company application has
been submitted to Companies House for review, customers are eligible for a
refund or credit subject to the following:
a)
The request
for refunds is made within 14 days of the purchase date;
b)
Once a
company has been submitted to Companies House no refunds can be given for the
Services or any parts of the package including the Services.
Refunds for any additional products
and services purchased through the site will be offered subject to the
following:
c)
Additional
products and services were purchased separately to or alongside any package but
within a package or as a special offer alongside a package;
d)
We or any
third parties sub-contracted by us have not commenced work on the provision of
such products or services;
e)
To request your
service termination, you must notify us immediately by email or in writing by
post to the registered address displayed on our website.
f)
You agree
and understand that refunds take 5-10 days to appear on the card you have purchased
said product(s) or service(s).
g)
You have the
right to cancel your service at any time, however, will not entitle you to a
refund. You agree that we also have permission to cancel our service agreement
at any time due to any illegal, misuse, or breach of our Terms and Conditions
and will not entitle you to a refund
7. Services provided by Third Parties
a)
The Business
Bank Account service is provided by Barclays Bank UK PLC and/or Lloyds Bank and
subject to the terms and conditions set forth by Barclays or/and Loyds at the
time of account opening.
b)
You request
a bank account to confirm that you agree to be contacted directly by Barclays
Bank UK PLC and/or Lloyds Bank to fulfil the bank account request for the
formed company.
c)
When you
request a bank account on behalf of a third party, for whom you are making a
company formation application, you confirm that the third party, the primary
contact listed on the company formation application, has agreed to be contacted
directly by Barclays Bank UK PLC or/and Lloyds to fulfil the bank account
request.
d)
Where you
agree/have agreed to find out more about third-party products and/or services,
you agree that your details may be passed to the third-party provider to fulfil
legal requirements. For marketing purposes and/or to provide you with new
product information that we think may be of interest to you. You acknowledge
that Future Formations do not receive any referral fee(s) regarding such an
introduction, but we may receive income from such third party(s) if you choose
to engage in a commercial relationship, with such third party service
provider(s).
8. Post and Parcels
a.
The mail
will be scanned by our digital scanning team FREE OF CHARGE to your email
address. All attachments will be encrypted and all emails from us will include
a unique number that identifies you.
b.
If you do
not want your letter to be scanned to your email address, we can post them by
Royal Mail postage x3.
c.
Un-scannable
items (credit cards, cheques, booklets etc.)
will be charged at Royal mail postage x3.
d.
We are not
liable for any post that is lost, damaged, stolen or delayed.
e.
We aim to
scan all mail within 24 hours of receiving it in our office, however, we will
not be liable to any costs due to delays, loss or damage to any and all letters
and parcels.
f.
You
understand that you cannot collect any mail from the office unless discussed
prior with a Future Formations team member.
g.
All customers
will be required to leave a £24.00 deposit for any mail that can not be
scanned; any unused credit will be refunded at the end of our business
relationship.
h.
If the
customer does not have a credit balance, then the mail is scanned and securely
shredded. We will not hold onto any correspondence in the office that belongs
to the customer.
i.
We will
handle parcels as defined by Royal Mail,
weighing 2.0 kg and not larger than L30 cm x W21,5 cm x H45 cm.
j.
Any parcel
posted by Royal Mail will be posted as the default unless you contact us and
request otherwise; this will be charged by Royal Mail postage + our administrative
cost.
k.
We will
accept parcels up to 10KG as long as the customer has a credit postage account
or credit card on account. We will arrange shipment/courier where possible. The
customer is responsible for any customs charges should the parcels be going
abroad.
l.
Failure of
such notification will lead to parcel rejection. A storage surcharge of £2.00
per day per item will be attracted for parcels over the given size.
m.
If you
expect to receive extensive, bulky or heavy items (not more than 10 kg), we
must be notified either by phone or email before the expected delivery date.
These items will be charged at £2.00 per day after the first 48 hours, which
are free. This charge will be applied until the goods are collected.
a)
You shall
notify us, in writing, of any change of address or contact details at the
soonest opportunity. We reserve the
right to suspend or terminate your service if we are unable to contact you
appropriately.
10. Prices of goods
and services
a)
We have the
right to change, update, withdraw and amend any or all of our services’ prices
at any time without prior notice to you.
b)
We require
payment for all products and services upfront, and we do not accept part
payments or payment plans.
11. Incorporation of General Terms and Conditions
a)
You must
read these Specific Terms and Conditions alongside the General Terms and Conditions.
These apply to any agreement between us and your use of the website and our
services. We may revise the Terms and Conditions at any time by amending this
page. You are expected to check this page from time to time to notice any
changes we make, as they are binding to you.
12. Complaints Process
If you have a complaint about how
we have handled your personal information, you may contact us using the details
below and we will look into your complaint.
Email: [email protected]
Or by post
Future Formations, 4 , Cochrane
House Admirals Way, Canary Wharf, E14 9UD, London,
13. Use of your
address on Google
b)
To use our
address on Google platforms means you need to buy our London Trading Address to
receive any general/business letter or parcel. If you fail, You have 14 days to
purchase the service, or we will return the item to the sender.
c)
The virtual
office address is not allowed to be used on Google my business.
14. Squatters
a)
We will
prevent fraudsters and squatters who use our Address Service for illegal
purposes or without our consent in a purposeful way. Squatting is when people
use to display our address on their correspondence materials such as websites,
business cards, letters heads etc. without our consent or authority. In most
circumstances, they are using this for illegal activity. If/when we find out
that someone uses our address for this purpose, we will take immediate action
and change the Companies Houses address to a default address. The service with
Future Formations will close down, and no refund will be given.
