Phoenix Customer Care Limited company overview
Phoenix Customer Care Limited is a private limited company registered with company number 03315193. It was incorporated on 7 Feb 1997 and its current status is active.
The registered office is at 10 Brindleyplace, Birmingham, B1 2JB. The company has 3 active officers. It was previously called Britannic Limited and 3 other names.
Phoenix Customer Care Limited upcoming deadlines
Year end accounts
Due 30 Sep 2027
Confirmation statement
Due 7 May 2027
Corporation tax payment
Due 1 Oct 2027
Dates are the ones Companies House holds for this company. Late accounts trigger automatic Companies House penalties starting at £150, and HMRC charges interest on late corporation tax.
Phoenix Customer Care Limited at a glance
29 years
Trading age
10,870 days since incorporation
3
Active officers
Pearl, Jenny, Gillian
183
Filings on record
Latest: 3 Nov 2026
100/100
Filing health score
Accounts and statement up to date
Directors of Phoenix Customer Care Limited
Former officers
24 more officers are on the register. See all on Companies House
Nature of business (SIC codes)
82990
Other business support service activities not elsewhere classified
Allowable expenses for Phoenix Customer Care Limited
Based on Phoenix Customer Care Limited's SIC code (82990), these are typical tax-deductible expenses for a general business company. Claiming them lowers the profit you pay corporation tax on.
Vehicle & mileage
45p a mile for the first 10,000 business miles in a personal car.
Staff & director salaries
Wages, employer NI and pension contributions paid through PAYE.
Accountancy & legal fees
Bookkeeping, year-end accounts, tax advice and company secretarial costs.
Business insurance
Public liability, professional indemnity and employer's liability cover.
Phone & internet
Business mobile contracts, broadband and a share of home internet.
General guidance only — every expense must be wholly and exclusively for business. Ask an accountant
Tax guide for businesses like Phoenix Customer Care Limited
How much tax does a limited company pay?
UK companies pay corporation tax at 19% on profits up to £50,000, rising to 25% above £250,000, with marginal relief in between. Claiming every allowable expense reduces taxable profit.
Does a company like Phoenix Customer Care Limited need to register for VAT?
VAT registration is compulsory once taxable turnover passes £90,000 in any rolling 12 months. Many businesses register voluntarily to reclaim VAT on costs.
How much does an accountant cost for a limited company in Birmingham?
Fixed-fee accountants typically charge £60–£200 a month for a small limited company, covering year-end accounts, corporation tax and the confirmation statement.
Can directors of Phoenix Customer Care Limited pay themselves in dividends?
Most small company directors take a low salary plus dividends. Dividends are paid from profits after corporation tax, with an annual £500 dividend allowance.
Filing history
3 Nov 2026 · AA
Audit exemption subsiduary accounts made up to 31 Dec 2025
3 Nov 2026 · PARENT_ACC
Legacy
14 Jul 2026 · AP01
Appointment of Mrs Gillian Mckay Bellshaw as a director on 26 Jun 2026
30 Jun 2026 · GUARANTEE2
Legacy
30 Jun 2026 · AGREEMENT2
Legacy
29 Jun 2026 · TM01
Termination of appointment of Neil Mowatt Hugh as a director on 26 Jun 2026
1 May 2026 · CS01
Confirmation statement made on 23 Apr 2026 with no updates
13 Nov 2025 · CH04
Change corporate secretary company with change date
10 Nov 2025 · AD01
Registered office address changed on 10 Nov 2025
10 Nov 2025 · PSC05
Change to a person with significant control
8 Sep 2025 · AA
Audit exemption subsiduary accounts made up to 31 Dec 2024
8 Sep 2025 · PARENT_ACC
Legacy
18 Jun 2025 · GUARANTEE2
Legacy
18 Jun 2025 · AGREEMENT2
Legacy
8 May 2025 · CS01
Confirmation statement made on 23 Apr 2025 with no updates
6 Dec 2024 · AP01
Appointment of Mrs Jenny Isobel Holt as a director on 6 Dec 2024
6 Dec 2024 · TM01
Termination of appointment of Samantha Rose Buckle as a director on 6 Dec 2024
27 Aug 2024 · AA
Audit exemption subsiduary accounts made up to 31 Dec 2023
27 Aug 2024 · PARENT_ACC
Legacy
21 Jul 2024 · AGREEMENT2
Legacy
Showing the latest 20 of 183 filings. See the full history on Companies House
Accounting services for Phoenix Customer Care Limited
From tax to payroll, find accountants who look after every part of Phoenix Customer Care Limited’s finances.
Year-end accounts
Statutory accounts prepared and filed with Companies House on time, every year.
Corporation tax
CT600 returns filed with HMRC and tax planned so you only pay what you owe.
Payroll
Pay your team on time every month, with RTI submissions and pensions handled.
VAT & bookkeeping
Keep your books tidy and your VAT returns MTD-ready all year round.
Confirmation statement
Your annual confirmation statement checked and filed before the deadline.
Management accounts
Monthly or quarterly reports so you can see how the business is really doing.
More about Phoenix Customer Care Limited
About Phoenix Customer Care Limited
Phoenix Customer Care Limited is a UK private limited company based in Birmingham, registered at Companies House as company number 03315193 since 7 Feb 1997. Its listed activities include other business support service activities not elsewhere classified. This page brings together its public record — directors, registered office, nature of business and filing history — in one easy place.
Phoenix Customer Care Limited filings and compliance
Every UK limited company must file annual accounts, a confirmation statement and a corporation tax return each year. Phoenix Customer Care Limited has 183 filings on record. Keeping on top of these deadlines avoids automatic penalties from Companies House and HMRC, which start at £150 for late accounts.
Looking for an accountant in Birmingham?
Businesses like Phoenix Customer Care Limited often use a local accountant for year-end accounts, corporation tax, VAT and payroll. Compare fixed-fee, regulated accountants near Birmingham and get free quotes in minutes.
This page shows public information from Companies House. Director of Phoenix Customer Care Limited?
Phoenix Customer Care Limited – frequently asked questions
What is the company number of Phoenix Customer Care Limited?
Phoenix Customer Care Limited is registered at Companies House under company number 03315193.
When was Phoenix Customer Care Limited incorporated?
Phoenix Customer Care Limited was incorporated on 7 Feb 1997 as a private limited company.
Who are the directors of Phoenix Customer Care Limited?
Current officers are Pearl Group Secretariat Services Limited (corporate secretary), Jenny Isobel Holt (director) and Gillian Mckay Bellshaw (director).
What does Phoenix Customer Care Limited do?
The company's registered nature of business (SIC) is 82990 – Other business support service activities not elsewhere classified.
Where is Phoenix Customer Care Limited registered?
The registered office address is 10 Brindleyplace, Birmingham, B1 2JB.
Is Phoenix Customer Care Limited still trading?
According to its latest Companies House record the company status is active. Its most recent filing was audit exemption subsiduary accounts made up to 31 Dec 2025 on 3 Nov 2026.