www.audithelp.co.uk is a website managed by Audithelp Ltd, henceforth referred to as ‘We’. In entering our site you the user (‘You’) are accepting our Terms and Conditions.Using Our WebsiteThe www.audithelp.co.uk website is maintained for your personal use and viewing. Access and use of this site constitutes acceptance by you of these Terms and Conditions, which take effect from the date of first use.Intellectual PropertyThe names, images and logos identifying Audithelp Ltd, government departments, third parties and their information, products and services are proprietary marks of the Crown and/or third parties.Copying or use of our logos and/or any other third-party logos accessed via this website is not permitted without prior approval from the relevant copyright owner.Hyperlinking1. Linking to us at www.audithelp.co.ukYou do not have to ask permission to link directly to pages hosted on this site. We do not object to you linking directly to the information that is hosted on our site.2. Linking to us at www.audithelp.co.ukWe are not responsible for the content or reliability of the linked websites. Listing should not be taken as an endorsement of any kind. We cannot guarantee that these links will work all the time, and we have no control over the availability of linked pages.Virus ProtectionWe make every effort to check and test material at all stages of production. It is always wise for you to run an anti-virus program on all material downloaded from the Internet. We cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from this website.DisclaimerThe www.audithelp.co.uk website and material relating to government information, products and services (or to third-party information, products and services), is provided ‘as is’, without any representation or endorsement made and without warranty of any kind, whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.We do not warrant that the functions contained in the material contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or represent the full functionality, accuracy, reliability of the materials. In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of, data or profits arising out of or in connection with the use of the www.audithelp.co.uk website.These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising under these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.Privacy Statement1. PURPOSE OF THIS NOTICEThis notice describes how we collect and use personal data about you, in accordance with the General Data Protection Regulation (GDPR), the Data Protection Act 2018 and any other national implementing laws, regulations and secondary legislation, as amended or updated from time to time, in the UK (‘Data Protection Legislation’).Please read the following carefully to understand our practices regarding your personal data and how we will treat it.2. ABOUT USAudithelp Ltd is an audit and advisory firm. We are registered in England and Wales as a private company limited liability by shares under number: 13653495, and our registered office is at 86-90 Paul Street, London, England, United Kingdom, EC2A 4NE.For the purpose of the Data Protection Legislation and this notice, we are the ‘data controller’. This means that we are responsible for deciding how we hold and use personal data about you. We are required under the Data Protection Legislation to notify you of the information contained in this privacy notice.We have appointed a Data Protection Officer. Our Data Protection Officer is our Data Protection Point of Contact and is responsible for assisting with enquiries in relation to this privacy notice or our treatment of your personal data. Should you wish to contact our Data Protection Point of Contact you can do so using the contact details noted at paragraph 12 (Contact Us), below.3. HOW WE MAY COLLECT YOUR PERSONAL DATAWe obtain personal data about you, for example, when:you request a proposal from us in respect of the services we provide;you OR your employer OR our clients engage us to provide our services and also during the provision of those services;you contact us by email, telephone, post or social media (for example, when you have a query about our services); orfrom third parties and/or publicly available resources (for example, from your employer or from Companies House).4. THE KIND OF INFORMATION WE HOLD ABOUT YOUThe information we hold about you may include the following: your personal details (such as your name and/or address):details of contact we have had with you in relation to the provision, or the proposed provision, of our services;details of any services you have received from us;our correspondence and communications with you;information about any complaints and enquiries you make to us;information from research, surveys, and marketing activities;Information we receive from other sources, such as publicly available information, information provided by your employer OR our clients or information from our member network firms. 5. HOW WE USE PERSONAL DATA WE HOLD ABOUT YOUWe may process your personal data for purposes necessary for the performance of our contract with you OR your employer OR our clients and to comply with our legal obligations.We may process your personal data for the purposes necessary for the performance of our contract with our clients. This may include processing your personal data where you are an employee, subcontractor, supplier or customer of our client.We may process your personal data for the purposes of our own legitimate interests, provided that those interests do not override any of your own interests, rights and freedoms, which require the protection of personal data. This includes processing for marketing, business development, statistical and management purposes. We may process your personal data for certain additional purposes with your consent, and in these limited circumstances where your consent is required for the processing of your personal data, you have the right to withdraw your consent to the processing for such specific purposes.Please note that we may process your personal data on more than one lawful basis, depending on the specific purpose for which we are using your data. Situations in which we will use your personal data.We may use your personal data in order to:carry out our obligations arising from any agreements entered into between you OR your employer OR our clients and us (which will most usually be for the provision of our services);carry out our obligations arising from any agreements entered into between our clients and us (which will most usually be for the provision of our services) where you may be a subcontractor, supplier or customer of our client;provide you with information related to our services and our events and activities that you request from us or which we feel may interest you, provided you have consented to be contacted for such purposes;seek your thoughts and opinions on the services we provide; andnotify you about any changes to our services.In some circumstances we may anonymise or pseudonymise the personal data so that it can no longer be associated with you, in which case we may use it without further notice to you.If you refuse to provide us with certain information when requested, we may not be able to perform the contract we have entered into with you. Alternatively, we may be unable to comply with our legal or regulatory obligations.We may also process your personal data without your knowledge or consent, in accordance with this notice, where we are legally required or permitted to do so.Data retentionWe will only retain your personal data for as long as is necessary to fulfil the purposes for which it is collected.When assessing what retention period is appropriate for your personal data, we take into consideration the requirements of our business and the services provided:any statutory or legal obligations;the purposes for which we originally collected the personal data;the lawful grounds on which we based our processing;the types of personal data we have collected;the amount and categories of your personal data; andwhether the purpose of the processing could reasonably be fulfilled by other means.Change of purposeWhere we need to use your personal data for a reason other than the purpose for which we collected it, we will only do so where that reason is compatible with the original purpose.Should it be necessary to use your personal data for a new purpose, we will notify you and communicate the legal basis, which allows us to do so before starting any new processing.6. DATA SHARINGWhy might you share my personal data with third parties?We will share your personal data with third parties where we are required by law, where it is necessary to administer the relationship between us or where we have another legitimate interest in doing so.Which third-party service providers process my personal data?“Third parties” include third-party service providers and other entities within our group OR the members of our firm’s network. Third-party service providers carry out the following activities: IT and cloud services, professional advisory services, administration services, marketing services and banking services.All of our third-party service providers are required to take commercially reasonable and appropriate security measures to protect your personal data. We only permit our third-party service providers to process your personal data for specified purposes and in accordance with our instructions.We may share your personal data with other third parties, for example, in the context of the possible sale or restructuring of the business. We may also need to share your personal data with a regulator or to otherwise comply with the law.7. TRANSFERRING PERSONAL DATA OUTSIDE THE UKWe may transfer personal data outside the United Kingdom to countries where we, our clients, or our service providers are located. This includes transfers to countries outside the European Economic Area (EEA) and to countries that may not have data protection laws equivalent to those in the UK.We are committed to ensuring all personal data is protected with adequate safeguards and that all transfers of personal data outside the UK are conducted lawfully. Where we transfer personal data to a country not recognised by the UK as providing an adequate level of protection for personal data, we will do so under conditions that meet the requirements of the UK General Data Protection Regulation (UK GDPR).This may involve using specific transfer mechanisms such as the International Data Transfer Agreement (IDTA), the International Data Transfer Addendum to the European Commission’s Standard Contractual Clauses, or other methods approved by the UK Information Commissioner's Office (ICO) to ensure that your personal data remains protected in accordance with UK law.For more information on the measures we take to protect your personal data during international transfers, including details on the International Data Transfer Agreement (IDTA) and the Addendum, please visit the ICO’s website at: https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/international-transfers/ Should you require further information about these protective measures, please contact us using the contact details outlined below OR it is available at: https://www.audithelp.co.uk/contact 8. DATA SECURITYWe have put in place commercially reasonable and appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.9. RIGHTS OF ACCESS, CORRECTION, ERASURE, AND RESTRICTIONYour duty to inform us of changes It is important that the personal data we hold about you is accurate and current. Should your personal information change, please notify us of any changes of which we need to be made aware by contacting us, using the contact details below. Your rights in connection with personal dataUnder certain circumstances, by law you have the right to:Request access to your personal data. This enables you to receive details of the personal data we hold about you and to check that we are processing it lawfully.Request correction of the personal data that we hold about you.Request the erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have exercised your right to object to processing (see below).Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this basis. You also have the right to object where we are processing your personal information for direct marketing purposes.Request the restriction of processing of your personal data. This enables you to ask us to suspend the processing of personal data about you, for example, if you want us to establish its accuracy or the reason for processing it. Request the transfer of your personal data to you or another data controller if the processing is based on consent, carried out by automated means, and this is technically feasible.If you want to exercise any of the above rights, please email our data protection point of contact:
[email protected] will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.10. RIGHT TO WITHDRAW CONSENTIn the limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal data for a specific purpose (for example, in relation to direct marketing that you have indicated you would like to receive from us), you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please email our data protection point of contact
[email protected] we have received notification that you have withdrawn your consent, we will no longer process your personal information (personal data) for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.11. CHANGES TO THIS NOTICEAny changes we may make to our privacy notice in the future will be provided to you by email.This privacy notice was last updated on 01 January 2024.12. CONTACT USIf you have any questions regarding this notice or if you would like to speak to us about the manner in which we process your personal data, please email Oleksandr Vertyporokh, Data Protection Officer at
[email protected] or telephone +44 20 7112 9389.You also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues, at any time. The ICO’s contact details are as follows:Information Commissioner’s OfficeWycliffe House Water LaneWilmslowCheshire SK9 5AF
