HMRC has Closed its Phone Lines – How to Make Contact
With four days’ notice, a trial to redirect Self Assessment (SA) queries from HMRC’s phone helpline to its digital services started on 12 June, running for three months to 4 September 2023. Ostensibly, the idea is to trial the department’s digital services, including its online guidance, digital assistant and webchat. In reality, HMRC is behind […]
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